Requirements for transforming federal customer experience and service delivery
Learn how to strengthen customer experience and service delivery within your federal agency.
Cathryn Camenzind
U.S. General Services Administration
Latest content by Cathryn Camenzind
Requirements for strengthening the federal government’s commitment to digital accessibility
Learn how to implement Section 508, and strengthen and maintain your agency’s commitment to digital accessibility.
Requirements for the registration and use of .gov domains in the federal government
Learn how to implement the DOTGOV Online Trust in Government Act and understand how to register federal internet domain names.
Requirements for improving access to services for people with limited English proficiency (LEP)
Learn how to strengthen and improve meaningful language access for all people in the U.S., regardless of the language they speak.
An introduction to the Digital Experience Council
The Digital Experience (DX) Council plays a critical role in coordinating governmentwide efforts and assisting agencies in delivering digital experiences that meet the public’s needs and expectations.
Social media cyber-vandalism toolkit
Cyber-vandalism presents a serious challenge to online-based communication tools. This resource provides information for agency practitioners to prepare for, recover from, and respond to cyber-vandalism.
